Peace of Mind is what Phoenix Communications Group provides through our maintenance and service programs. We have our own service plans as well as providing offers integrated with Avaya and other maintenance programs. In all cases, you receive:

• Single Point of Contact
  One phone number is all you need for all of your telecommunications support.
• Local Access to Help, All Day, Every Day
  The Phoenix support group is staffed by knowledgeable service associates. Any time you have a question or concern, you can quickly, easily access expert assistance and advice.
• Remote Troubleshooting That Saves Time and Money
  If your system monitoring indicates that there's a problem, simply call our support group. We will diagnose the difficulty remotely, and if required, a technician can arrive at your premises prepared with the right parts and equipment to clear it. Many problems can be resolved over the phone or via our expert programming systems.